Client Stories from Trans and Non-Binary Clients

"Heya!!!!! I’ve had the surgery and I just wanna say a huge thank you"

"Firstly thank you for the referral letter, I'm four weeks post op now and it's already looking good."

"Very clear and helpful  I couldn’t have asked for better advice and clarification. Such a lovely person, this means so much to me ❤️"

"That all looks great, thank you so much for doing that for me. It will be massively helpful for me to reach the next stage.

You were so kind and supportive during our call and I'm very grateful that people like you exist in these spaces, it really makes a difference."

"You were one of the first people I spoke to in depth about my plans and I am so grateful for your positivity and kindness.  One of the things which stuck with me was your comment about self-care/surgery being a form of self-love.

I'll remember you as a significant person in my journey and I'm feeling relieved and grateful.  I've learned so much from reading around others' experiences and I'm humbled by the level of support and encouragement out there from people and professionals like you. Keep doing what you're doing! With very best wishes"

"I also just wanted to say that it means a lot to have been heard and understood by you, especially given how rocky my transition has been over the years. One of the things, besides the long waiting lists, that disheartened me when I first started pursuing medical transition as a teen was the amount of gatekeeping and general lack of understanding I received from medical professionals. It's so important to have people like yourself in the field, and I truly appreciate the work you do."

"I highly recommend Fedora for anyone seeking support with any form of gender care. She is incredibly accommodating, affirming and genuinely helpful. Creating a safe and welcoming environment where you feel heard, respected, and understood. Her compassionate and supportive approach was something unfamiliar to me with medical professionals and I believe she recognised that and allowed me to be more honest and open as I felt more seen and less judged. She takes the time to listen and provide guidance tailored to individual needs. I’m very grateful for their support and would wholeheartedly recommend them to anyone".

"My top surgery assessment was carried out by Fedora, she is incredibly good at her work and made me feel so validated in the procedures I need. If you’re nonbinary and in need help, I cannot recommend her enough!"

"My experiences with Fedora have been amazing - she is warm, professional and understanding, with extensive knowledge about trans healthcare and navigating related legal bureaucracy, which can feel really overwhelming. Fedora's comprehensive assessment and surgery referral letter allowed me to get top surgery two weeks ago with my dream surgeon, for which I'm so grateful. I've been healing up really well and absolutely love my results. I never thought I could feel this happy in my body! I'd recommend Fedora to anyone, she's brilliant."

"I wanted to write to say thank you for the letter and the referral session in December. The surgery went smoothly and I’m recovering well—and I am so happy! I am so grateful to you for your professionalism, care and support; I didn’t know that I needed it but I did. I went into the hospital feeling very ready and prepared. Thank you again, so much!"

"I just thought it might be nice to let you know that my letters for surgery were accepted and I have a date in March for top surgery! I just wanted to thank you again, as I said before it was so refreshing to be listened to and trusted to make the right decisions for my own body during the surgery assessment with you. Something that is not always common as a non-binary/trans person seeking medical transition."

"Really appreciate how thorough and compassionate your approach was to our session regarding a referral for surgery. You are doing very valuable work and I am glad that you exist!"

"Thank you for our session, you have been incredibly helpful and the experience has been so validating. You have been wonderful."

"Thank you so much for your care and support during this process, I really appreciate how considerate and clear you were. It was very comforting."

"Hi, thank you for your work and what you do for the community!"

"Thank you so much for all your help! The session we had in January was lovely, and I am pleased to say that I have now got a date booked for top surgery! It was really nice to have you listen and not interrogate - gender-affirming care involves a lot of "proving yourself", so knowing that you were firmly in my corner was really helpful and allowed me to be more open with my thoughts. Also, you're just a very kind person! I quickly felt safe in your presence. Additionally, your mention of how we only get one body and one chance at life, so we need to make ourselves as happy as possible, has stuck with me and changed the way I approach all situations, not just those related to my transition. I'm now taking steps towards becoming a teacher! :) Many thanks for everything. May your future be bright!"

"I have had a read through and all looks absolutely perfect. I really appreciate you taking the time to put these together and for all your help overall :)"

"I just wanted to let you know that I finally got my top surgery today and it all went well! Thank you so much for all your help with my referral, it was beautifully written. :)"

"Thank you so much for this, I'm now one step closer to feeling comfortable within my own body thanks to you"

"Fedora was very informative. She made me feel respected and comfortable. I had a very positive experience. Anyone looking for a surgery referral or anything similar I would highly recommend Fedora!"

"Thank you so much honestly I couldn’t ask for anything more it’s everything I wanted :))"

"Fedora was absolutely amazing start to finish during our session, she made me feel very comfortable and was highly informative throughout. I am very grateful to have had Fedora help me through my gender affirming process and can only recommend her to anyone else! Thank you Fedora, you’re amazing! :)

"I had a great experience. Professional knowledge and understanding. And she is very kind. I would recommend her to anyone."

"Since the first time I opened up to someone about my gender dysphoria, I've had to work so hard to explain myself and these difficult feelings. Fedora was the first person I felt came from a place of genuine understanding and compassion about it, and it had a profound effect on me. I can't downplay the impact of being seen in this way, and I will always be grateful to Fedora for this."

"Thank you for being really kind in our call a few days ago. I felt really seen and heard. I really appreciate it, just wanted to make sure you know that the work you do really does have a positive impact on people's lives. That's all, thank you for everything"

"Our session was absolutely amazing and you have created a path for me to continue on with my journey, so thank you so much."

"It felt so good hearing you affirming me and my gender identity without question — it's rare not to be questioned these days, especially when it comes to one’s identity. I hope you know that you change lives, and that you've been part of changing mine. I feel so grateful for people like you, who want to dedicate their job to help people like me.

My parents and I are truly grateful for how helpful, understanding, and sweet you were towards us today."

"I also want to thank you for the appointment we went to.

I felt entirely reassured throughout the call and appreciate how you explained the process and related to the challenges around gender-affirming care.

Your sensitivity and understanding made me feel very comfortable talking about a difficult topic, and your summary articulated my experiences far better than I have ever been able to!"

"Had a great top surgery referral session. The questions asked were thoughtful. I had my surgery few days ago (3rdApril26) thanks to Fedora. Grateful to have found the right support—looking forward to continuing this journey.

"Just wanted to let you know I had surgery a few days ago and I feel AMAZING, thank you so much for your support :)"

"As someone who has never felt fully accepted, Fedora made me feel seen and heard.

I have never felt such pure kindness from a person."

"Fedora was understanding and got it, which was both a huge relief and allowed me to feel relaxed. She guided me through the process and gave plenty of opportunity to make changes to the letter if it did not feel right. However, she captured what I meant straight away and articulated it brilliantly. I fully recommend Fedora!"

"That all looks great, thank you so much for doing that for me. It will be massively helpful for me to reach the next stage.

You were so kind and supportive during our call and I'm very grateful that people like you exist in these spaces, it really makes a difference."

"Absolutely wonderful lady! She made me feel so comfortable and valid. So passionate about her work and so inspiring!"

"It was really great to see and speak to you yesterday. Having spoken with you, I feel that I am even more confident that I can succeed in completing my transition and live my life how it should be."

"It was a true pleasure to speak with you yesterday, I am very grateful for your help. I am very happy with the letter you have provided. I have been so impressed by your service and I will be recommending you to my friends. Our conversation was informative and affirming and I felt like I was in very capable hands."

"You’ve been very kind and helpful. I’m sure you know how it is, it’s so nice to have someone professional understand me. I was actually tearing up haha"

"Thank you so much for your time and for being so helpful in the process. And what a relief to meet someone in the system like you! The letter seems perfect for me. I will definitely update you with good news (hopefully soon)"

"Previously, I only had appointments with cisgender psychologists who were always trying to invalidate my experiences. It was refreshing to finally be heard. Thank you."

"Fedora was incredibly patient, incredibly upfront, she made me feel seen and much more ready to go through with the surgery. I really really appreciate her kindness and her empathy and would highly recommend her to others."

"Thank you so much, this is absolutely perfect and I really appreciate all your help. I also really admire you as a person, your story and what you do are inspiring and simply incredible. I’ll keep you updated on what happens next. Again, thank you so much!"

"I got my top surgery on Jan 12th and it was all thanks to you! You were the final thing I needed to get approved for this surgery and the fact that you were able to get me my surgery referral same day, was amazing! I wanted to share my initial surgery results and tell you how happy I am!"

"It is incredibly affirming to see everything written out on paper, you have made me a very very happy woman. Thank you so much for your assistance, it means more than I could ever describe."

"I recommend Fedora to any transgender individual looking for help in the next steps of their journey, she is very professional, understanding and easy to talk to. I felt heard, respected and comfortable during my session with her."

"Fedora is very passionate about transgender health and it shows in how she listens and respects your journey. She gets the issue done as soon as it's there and she's overall super lovely person to talk to. Thank you :)"

"I'd like to thank you for helping me get to this point in my transition! I really appreciate how safe I felt during my appointment with you, and how you helped set the foundation for me being able to feel confident in my identity."

"I'm so so glad to have this at last, I genuinely cannot thank you enough for all that you have done for me, I'm beyond excited to finally have my documents look correct!

Wishing you the very best!!"

"Really quick response times, and overall a very pleasant appointment, it was a lot less intimidating than I thought sharing about my experiences would be, and she handled everything I said in a way I felt very heard whilst completing the clinical goal of the appointment. Never felt rushed to answer, felt respected and listened to. Would highly recommend her to anyone else seeking referral or diagnosis :)"

"Thank you so much for everything! You were very kind and I will definitely send people your way."

"Fedora is an absolute star and gem to this world, I can't express how much I value the help she has given me in my journey to finally becoming who I always should've been, sending my love to her and highly recommend seeking her help if you need it"